Industry Expertise
Telco · Media · Entertainment · Gaming · Sports
Modernization for audiences that don't wait. Systems that handle peak load, customer experience that handles intent, and data infrastructure that scales without breaking.
Millions
Of concurrent users served
Real-time
Personalization at scale
Weeks
To production
Fixed
Date and fee
Industry Challenges
What we solve.
01
Audience Scale Under Peak Load
Systems that handle millions of concurrent users during live events, launches, and viral moments.
02
Customer Experience at Scale
Moving from scripted bots and menu trees to AI that handles intent, across millions of customers.
03
Content & Rights Management
Managing vast content libraries with proper rights tracking, distribution windows, and monetization.
04
Real-Time Personalization
Delivering personalized recommendations, pricing, and experiences at audience scale.
05
Churn & Engagement
Understanding what drives subscribers to stay : and acting on it in real time.
06
Data Under Regulatory Pressure
Privacy regulations, consent management, and data governance at consumer scale.
Capabilities
How we help.
01
Agentic Customer Experience
Production AI agents that handle customer intent at scale, not scripted bots that frustrate users.
02
Audience-Scale Data Platform
Data infrastructure that handles peak load without crashing or costing a fortune.
03
Real-Time Personalization
ML-powered recommendations, dynamic pricing, and personalized experiences at scale.
04
Content Analytics
Understand what content performs, why it performs, and what to produce next.
05
Gaming & Sports Analytics
Real-time game telemetry, player behavior analytics, and sports betting platforms.
06
Subscriber Intelligence
Churn prediction, lifetime value modeling, and retention optimization.
In Production
Common use cases.
01
Safaricom: Africa's Largest Telco Picks Intent Over Menus
Transformed Safaricom's customer support into an agentic platform. Customers stopped navigating menus and started asking in their own words.
02
Audience-Scale Content Platform
Built data infrastructure handling millions of concurrent streams during live events.
03
Real-Time Gaming Experience
Delivered real-time game telemetry and personalization for millions of concurrent players.
04
Subscriber Analytics Platform
Built ML platform predicting churn and recommending interventions for 10M+ subscribers.
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