
About
The Customer
CitiusTech is a healthcare analytics leader with 30+ years of experience in enabling healthcare payers, providers, and payviders to generate measurable impact. Their SaaS solutions operate on a data-fabric-enabled cloud platform with a strong focus on advanced data orchestration and interoperability. CitiusTech empowers organizations to improve clinical, operational, and financial outcomes, uncovering millions of dollars in savings annually.

“With Mactores’ AWS-native solution and automation-first approach, we gained the scale, performance, and security foundation to drive better healthcare outcomes and enable our teams to innovate faster.”
Customer Situation
CitiusTech was limited by its on-premises infrastructure, which struggled to scale and perform under the growing volume and complexity of healthcare data. Key challenges included:
- Performance bottlenecks in data processing workflows.
- High operational costs due to rigid infrastructure.
- The need to comply with healthcare-specific regulations like HIPAA and SOC 2.
- Insufficient analytics capabilities to support evolving customer expectations.
CitiusTech required a future-ready cloud-native platform to address these challenges and fuel further innovation.
Our Approach
Mactores engaged with CitiusTech’s data and IT teams to:
- Design and implement an AWS-based solution centered around Amazon EMR for scalable, managed big data processing.
- Migrate data to Amazon S3, creating a durable and scalable central data lake.
- Optimize ETL pipelines using Apache Spark and Hive on EMR to accelerate data transformation.
- Integrate with AWS ecosystem including:
- Amazon Redshift for data warehousing.
- Amazon Athena for interactive querying.
- Amazon Kinesis for real-time streaming.
- Ensure compliance and security through:
- Identity and Access Management (IAM).
- Encryption at rest and in transit.
- VPC configurations for network isolation.
Business Outcomes
- Performance Boost: Data processing speed and platform responsiveness significantly improved.
- Operational Efficiency: Elastic scaling of resources on AWS cut infrastructure costs.
- Faster Insights: Dashboards and reports were generated twice as fast, accelerating decision-making.
- Sales Enablement: Enhanced analytics capabilities empowered presales teams to deliver compelling real-time demos.
With these results, CitiusTech was better positioned to serve healthcare clients and innovate in regulated environments.
Technical Outcomes
- Modernized Architecture: Entirely migrated to AWS with a scalable, cloud-native platform.
- Automated Deployments: Infrastructure-as-Code (IaC) enabled rapid recreation and scaling of environments.
- Integrated DataOps: Seamless orchestration across services with real-time data flow.
- Governance & Security: Full compliance with HIPAA/SOC 2 supported via secure IAM policies and encrypted data channels.

Getting
Started
The project began with:
- Assessment of legacy infrastructure and workloads to identify scaling, security, and modernization gaps.
- Collaborative design sessions between Mactores architects and CitiusTech’s teams to align technical goals with regulatory needs.
- Phased migration and deployment of Hscale on AWS, with a strong emphasis on automation, data integrity, and testing.
- Post-migration enablement: Training internal teams on using EMR, Redshift, Athena, and governance controls effectively.